Please fill the contact form below correctly and quote your order information below:
- Order reference
- When did you receive
- Product code
- instruction manual or spare parts
- Spare parts number (check it on your instruction manal)
- Spare parts quanities
We will get back to you in 24hrs.
You may need to pay for spare parts and postage for these situations:
- Your product has been out of warranty；different components for the same product are in different warranty duration.
- Your product is damaged by yourself
- Your product is not installed in 3months,although, your product component is missing in the original packaging
- Other reasons that is your fault
Component is missing before your installation and must be in 3months,it is free of charge to resend a new one to you, otherwise you need to pay for postage.
